Before you decide
Learn what are the next steps.
Every loss event and insurance policy is different. These answers are a starting point; a comprehensive claim review lets us discuss your specific circumstances and how we can help.
ASK US ABOUT YOUR CLAIM!
What counts as the first "NO"?
Meaningful resistance can be a short work-scope, omitted items, disputed coverage, reduced payment, or a claim that stalls after you have supplied the requested information.
You do not have to wait for the entire claim to be denied. Preserve the carrier’s position and ask Damage Review Corporation to review what needs to be resolved.
Do I need a Public Adjuster or Attorney?
A Public Adjuster advocates for you in documenting, presenting and negotiating the insurance claim.
An Insurance Attorney advises on legal rights, legal disputes and litigation.
Most claims only need claims advocacy by a Public Adjuster. If a legal question comes up, we will advise so you can speak with qualified counsel.
How does early representation help a contractor's client?
The homeowner gets an advocate who handles the insurance discussion while your team focuses on documenting the property damage, estimating repairs, and the carrier’s position are documented together from the start, so the file is easier to resolve and less likely to stall.
What does Stop At The First "NO" mean?
It means you do not have to wait for a final denial letter.
The first time the carrier pushes back on scope, price, coverage or payment is the right moment to introduce a Public Adjuster, before the file gets harder to resolve.
When should a roofer or restoration company introduce Damage Review Corporation?
As soon as the insurance company says "NO" to ANY part of the claim.
Make the introduction at the very first point of resistance, so the owner gains a dedicated advocate and your team can stay focused on the property and the repair.
What should I do after hail or wind damages my property?
Make sure everyone is safe, protect the property from further damage where you can, and photograph everything.
Keep receipts for emergency repairs and contact us so we can review the policy and the property damage with you.
My Roofer found damage. Why would I need a Public Adjuster?
Your Roofer documents the physical damage and the repairs estimate.
A Public Adjuster advocates for you in the insurance claim itself: reviewing coverages, building the claim presentation and negotiating with the carrier on your behalf.
The carrier approved a small repair, can you review the claim?
Yes! We compare the approved work-scope against the actual damages sustained, the materials and the repairs needed to restore the property, and let you know whether there is something worth fighting for.
Does discontinued roofing or siding automatically mean full replacement?
Not automatically.
It depends on the policy language, the extent of the damage and whether a reasonable match is available.
We review those facts and document the position for your claim.
Can you help if my storm claim was denied?
Often, yes.
We review the carrier’s denial, the policy and the claim documentation to identify the actual disagreement, then develop supporting documentation for reconsideration where the facts support it.
Do you work with my existing roofing or restoration company?
Yes! You keep your choice of repair team.
With your authorization, we coordinate with them so their field findings and repair reasoning become part of a clear, supported claim.
What If the storm also caused a leak inside?
Interior damage from a storm can be part of the same loss.
This is however very dependent on what your policy covers for interior storm damage and how the interior damage occurred.
We document the entry point, the affected rooms and any emergency mitigation so the exterior and interior records make sense to the carrier.
How does a wind or hail deductible affect my payment?
Some policies apply a separate wind or hail deductible, often a percentage of the dwelling limit.
We review how it applies to your loss so you understand what the carrier will pay and why.
Is it too late if I already received a payment?
Not necessarily. A payment does not always mean the claim is closed. We can review what was paid against the documented damage and the policy.
We then will discuss whether a supplement or reconsideration makes sense.
How much does a claim review cost?
The initial conversation to discuss your claim is completed at no cost to you.
If we agree to advocate for you, our fee and terms are set out in a written agreement that follows applicable state requirements before any work begins.
Can you guarantee a full roof replacement or a larger settlement?
No. Nobody can guarantee a result.
We assess the claim documentation, previous similar claims outcome, the policy, the disputed components, and pursue the outcome the facts support.
Do you help businesses as well as homeowners?
Yes! We help business and property owners document building damage, affected equipment, business personal property, inventory and covered interruption-related losses where the policy applies.
